Training young people at the heart of CGH's operational excellence model

Tourism & Leisure | 20 September 2024

                                          

                                                                                          

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This summer, CGH introduced a new immersive management program for its reservations teams. The program includes visits to apartments, wellness areas and common areas, as well as exchanges with CGH teams on site.

This initiative is in line with the initiative launched in 2013 to create a training program to guarantee the specific skills of its reception and spa staff. Every year, the CGH and Ô des Cimes Academies offer a six-month training course for the positions of receptionist in prestige tourist residences or spa practitioner.

Every year, some forty young people are trained in CGH's professions and in knowledge of tourist resorts and the mountain environment, so that they can respond effectively to customer requirements.

CGH has built its reputation on operational excellence. The company employs over 250 people, all dedicated to customer satisfaction.

As France's leading provider of prestige hotel residences in the mountains, CGH operates and manages 34 4- and 5-star hotel residences in the major ski resorts of the Alps